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FAQ
Frequently asked questions
Frequently Asked Questions
You can find your zone at the Canadian Governments Plant Hardiness Zone by Municipality website.
Plants with zone numbers equal or lower to the zone number you live in can be expected to behave as perennials.
Plants with zone numbers higher than the zone number you live in can be expected to behave as annuals.
Tender Perennials (dahlias etc) are plants that are required to be lifted in the fall, properly stored and replanted in the spring in order to come back year after year.
If an order is cancelled before October 1st for Fall shipping or March 1st for Spring shipping your order will be refunded less 5% (the credit card processing charges). If you cancel your order after October 1st for Fall shipping or March 1st for Spring shipping your order will be refunded less 25% (credit card charges, handling and restocking fees).
There are many different reasons a peony can have mottled leaves. There is no way to distinguish between the tobacco rattle virus or another treatable disease without a lab test.Here is a helpful link to common peony issues:What's wrong with my plant? : Garden : University of Minnesota ExtensionClaims for disease must be accompanied by a positive lab test result and we must be contacted by July 20th of the following summer.
A young peony takes a few years to develop its true shape, form and colour. They will continue to develop over the next couple of years.
Peonies are sensitive to soil pH. Acidic soil can produce deeper pink or red hues, while alkaline soil may result in lighter pink or white blooms. Some peony varieties, like 'Coral Sunset' and 'Coral Charm', are known to change color as they mature. This is a natural phenomenon. While peonies generally prefer full sun, excessive sunlight can cause some blooms to fade.
Peonies should be planted well drained soil, with adequate sunshine and fertilizer.
Our preferred method of shipping is to use couriers services, such as UPS and Purolator. Canada Post can be used if UPS and Purolator are unable to deliver to your address.
To ensure your plants arrive at the ideal time for planting, items from different shipping periods will be shipped separately according to their designated shipping windows. Please note that shipping charges will apply to each shipping period represented in your order. This allows us to send each plant at the appropriate stage and season for successful planting and establishment.
Shipping for charges for each shipping period are as follows:
If you are in Ontario or Quebec:
If you are outside of Ontario & Quebec:
Our prefered method of shipping is to use couriers services, such as UPS and Purolator. Canada Post can be used if UPS and Purolator are unable to deliver to your address.
Parcels are FOB our location in Millgrove, Ontario.
To ensure your plants arrive at the ideal time for planting, items from different shipping periods will be shipped separately according to their designated shipping windows. Please note that shipping charges will apply to each shipping period represented in your order. This allows us to send each plant at the appropriate stage and season for successful planting and establishment.
Shipping periods are as follows:
The shipping period is noted both as a ribbon over the corner of the products photograph as well as in the products description.
Our prefered method of shipping is to use couriers services, such as UPS and Purolator. Canada Post can be used if UPS and Purolator are unable to deliver to your address.
Parcels are FOB our location in Millgrove, Ontario.
To ensure your plants arrive at the ideal time for planting, items from different shipping periods will be shipped separately according to their designated shipping windows. Please note that shipping charges will apply to each shipping period represented in your order. This allows us to send each plant at the appropriate stage and season for successful planting and establishment.
We cannot guarantee that orders placed separately will ship out together. We do our best to combine orders but we are not always able to do so.
To ensure your plants arrive at the ideal time for planting, items from different shipping periods will be shipped separately according to their designated shipping windows. Please note that shipping charges will apply to each shipping period represented in your order. This allows us to send each plant at the appropriate stage and season for successful planting and establishment.
If we are able to combine your orders we will refund the shipping costs from the additional orders.
If you would like to add items to an existing order please send us an email at plants@canadiangardener. com and include your existing order number. We will happily add items to your order and send you a pay link.
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