PRIVACY POLICY

At Canadian Gardener we take your privacy seriously. In general, you can visit our website without telling us who you are or revealing any personal information about yourself. Our web servers track the Internet domain address from which people visit us and analyze this data for trends and statistics, but data about individual users visiting the website is limited in nature and you will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you place an order, subscribe to our email newsletters, or participate in contests, sweepstakes or promotions) when we ask you to provide certain personal information about yourself, such as your name, shipping and billing addresses, telephone number, email address, and/or credit card information. We also maintain a record of online purchases from our website. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to make purchases, participate in special offers, or access certain content on our website.

SAFETY & SECURITY

Canadian Gardener will use the data and personal information you provide for internal purposes, such as confirming and tracking your order or registration, analyzing trends and statistics, informing you about our products, services and special offers, and providing you with information from and about Canadian Gardener. To serve you better, we may combine information you give us online, over the phone or through the mail. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and special offers that may be of interest to you, and for other promotional purposes.

For sake of simplicity, here is a range of uses we may make of the information we collect from you:

  • Provide and deliver products and services and fulfill your orders;

  • Process, record and track your purchases, payments, returns, warranties, and rebates;

  • Communicate with you through channels such as email, phone or text message;

  • Evaluate and respond to your requests, inquiries, and applications;

  • Create and manage account registrations, such as a Canadian Gardener user account;

  • Conduct and administer sweepstakes, surveys, promotions, and contests;

  • Customize your online experiences, including customized advertisements and offers;

  • Publish product reviews as submitted through the website or mail by you and other customers;

  • Operate and improve our business, products, and services (such as product development, performance of market research, data analytics, and billing, reconciliation and collection activities);

  • Guard against and work to prevent fraud and unauthorized transactions; and

  • Comply with and enforce applicable legal requirements, industry standards, and our policies and contractual terms.

 

We use encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, much like offline transactions, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take every precaution to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website. By sending your personal information to us through the website, you accept the risks inherent with Internet communications and transmissions. Once we receive your personal information, we exercise administrative, technical, and physical safeguards to protect its security on our systems. We urge you to keep any password you use for the Canadian Gardener website in a safe place and not to divulge it to anyone. Also remember to close your browser window when you have finished your visit to our website. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or hotel.